Audit Tool
Run the WaTo PC Audit Tool so we can review basic computer health, hardware and compatibility details.
- Quick Windows computer scan.
- No background installation.
- Useful for quotes, troubleshooting and upgrade planning.
WaTo Consulting Help
Support Portal
Use this page to access the main WaTo Consulting support tools. Your technician may ask you to run an audit, start a remote access session, or submit a support request.
WaTo Consulting support tools
• IT and digital support
• Remote help when approved
Support options
Choose the option your WaTo Consulting technician has asked you to use.
Remote Access
Download the remote access tool requested by your technician so WaTo Consulting can assist you directly.
- For approved support sessions only.
- Includes TeamViewer, AnyDesk and HopToDesk options.
- Your technician will confirm which option to use.
Support Tickets
Submit a service request so your issue can be logged, reviewed and assigned to the correct WaTo Consulting technician.
- Best for non-urgent support requests.
- Helps us keep clear notes and follow-up actions.
- Use this for new jobs, changes or general support.
Before starting remote access
Only allow remote access when you are already speaking with WaTo Consulting or have been directed here through an official WaTo support request. Do not give access to unexpected callers or anyone claiming to be from a bank, Microsoft, Telstra or another third party.
- Confirm you are dealing with WaTo Consulting before opening a remote access tool.
- Close any private documents or sensitive information before the session starts.
- Ask your technician if you are unsure which tool or link to use.
Need help now?
Submit a support request or call WaTo Consulting if the matter is urgent.